Partial gift card outage

Incident Report for BitPay Inc

Resolved

This incident has been resolved.

Posted Dec 31, 2020 - 15:41 UTC

Update

Some gift card brands such as Mastercard Gift Cards, Amazon Canada, Mediamarkt and others are currently unavailable in the BitPay App due to a partner outage.

Posted Dec 31, 2020 - 02:41 UTC

Identified

There is currently an issue which is causing delays in delivering claim codes for gift cards that have been purchased in the BitPay App.

Posted Dec 30, 2020 - 23:05 UTC

This incident affected: Gift Cards.