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Incident Report for BitPay Inc

Resolved

This incident has been resolved.

Posted Jan 04, 2021 - 21:56 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jan 04, 2021 - 21:07 UTC

Update

We are continuing to investigate this issue.

Posted Jan 04, 2021 - 20:51 UTC

Update

We are continuing to investigate this issue.

Posted Jan 04, 2021 - 20:36 UTC

Investigating

We are currently investigating this issue.

Posted Jan 04, 2021 - 20:27 UTC

This incident affected: Payments (API Invoice, API Invoice (Sandbox), API Invoice - BTC, API Invoice - BCH, API Invoice - ETH, API Invoice - GUSD, API Invoice - BUSD, API Invoice - USDC, API Invoice - PAX, API Invoice - XRP, API Invoice - BTC (Sandbox), API Invoice - BCH (Sandbox), API Invoice - ETH (Sandbox), API Invoice - BUSD (Sandbox), API Invoice - GUSD (Sandbox), API Invoice - USDC (Sandbox), API Invoice - PAX (Sandbox), API Invoice - XRP (Sandbox)), Wallet (Bitcore Wallet Service, BCH, BTC, ETH & ERC20, XRP), Bitpay.com (Bitpay HealthCheck, Bitpay HealthCheck (Sandbox)), Settlements (USD, EUR, NZD, GBP, CAD, AUD, JPY, MXN, BTC, BCH, XRP, GUSD, BUSD, USDC, PAX), Payouts (BTC), Bitpay Card (MasterCard (USA), Visa (USA)), Identity Verification (PhotoID verification, Identity Screening), and Gift Cards.